Returns Policy

GENERAL INFO

At Image Masters it is our mission to provide you with products that you are 100% satisfied with. However, if for some reason you are not completely satisfied with your product please contact us by email (info@imagemasters.ie) to discuss all your options before returning your product. Please include your name and order number in all correspondence with us.

MISSING OR DAMAGED ITEMS

All orders are quality checked before dispatch. However, in the unlikely event that your order is incomplete or damaged upon receipt please notify us within 30 days of the date on your Order Fulfillment email. We endeavour to resolve any issues promptly, however, if you do not notify us within the above timeframe, we are not obliged to issue refunds and you may be charged for any shipping, printing or replacements required.

We will process returns as soon as they arrive, except during extremely busy periods when there may be a short delay. When sending a return, you must take reasonable care to see the product reaches us undamaged and we therefore strongly recommend that you send it by registered post (international equivalent).

Please note: We do not issues refunds on any digital files received

Our Return Address is:

Image Masters

Unit 2, Enterprise Centre,

Gorey Business Park

Gorey

Co. Wexford

Ireland